Read a letter from the Head of our Alarm Receiving Centre, Nick Shea.
Dear Customer, By subscribing to Peoplesafe, as well as investing in state-of-the-art technology, you are also gaining access to our incredibly passionate team who are available 24/7 to provide immediate support if your people encounter unsafe or dangerous situations.
You know your people and the risks they encounter best, and as experts in our field we can provide the best possible response.
You can put your people in the best position by making sure their personal profiles have as much information as possible. All the information we ask for has a specific purpose to help an Alarm Controller support your team in a potentially life-threatening situation. Read more here.
We meticulously and continuously monitor, and review alarms using our extensive experience over the past 20 years in the personal safety industry. Our Alarm Controllers handle multiple high-intensity incidents daily and will always prioritise your employee’s safety above all else, following our best practice processes.
You have the opportunity to build on our best practice. I personally recommend that special instructions are reserved for high-risk employees only. We encourage the use of alarm closure passwords and duress phrases; these can easily be incorporated into a crisis response.
Any special instructions you may choose to add need to be simple and to the point. Avoid lengthy information to help our team respond quickly in emergency situations.
We put people at the heart of everything we do, if you need further assistance in setting up the perfect profile, please do not hesitate to contact us.
Kind Regards,
Head of the Alarm Receiving Centre (ARC)
