Presenting Your Business Case

Things to consider

Establishing a healthy and safe working environment for lone workers can be different from other workers. You need to think about:

Assessing areas of risk including violence, manual handling, the medical suitability of the individual to work alone and whether the workplace itself presents a risk to them;

Requirements for training, levels of experience and how best to monitor and supervise them;

Having systems in place to keep in touch with them and respond to any incident.

Lone worker devices and apps avoid staff from being isolated when working alone by giving them the ability to raise an alarm in an emergency.Any monitoring system needs to be embedded into an organisation so it is well understood by workers.

Additional questions

Now you have familiarised yourself with the key reasons to invest in a lone worker safety solution, it should be easy to put the case forward. Here are some more questions that you should answer and include in your presentation:

1. If an employee was seriously harmed or worse, could your organisation pay legal costs and fines?

2. How many days off have staff had due to incidents compromising their personal safety?

3. What is your staff turnover? Could this be improved by providing training and lone worker devices?

4. Could you improve morale within your organisation by supplying your workforce with personal safety equipment?

5. Have you discussed with your insurer how providing a lone worker system could help reduce premiums?

What to look for in a lone worker solutions provider

Questions you should be asking:

SUPPLIER

Does the supplier meet BS 8484 requirements?
Is the supplier a member of the BSIA?
Does the supplier provide comprehensive initial and ongoing training options?
Does the supplier provide access to reporting information?
Can the supplier comply with GDPR and demonstrate robust processes around the storage, handling and transportation of sensitive information?

SOLUTION

Does the proposed device/app meet BS 8484 requirements?
How quickly will an alert be responded to?
Is the Alarm Receiving Centre (ARC) accredited to EN 50518 and BS 9518?
Is the ARC dedicated to handling lone worker alarms?
Does the ARC have Unique Reference Numbers (URNs) from the police?
Is the service inspected by a third party accreditation inspectorate (e.g. SSAIB)?

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