All businesses have experienced a crisis in one form or another. Disruptions can range from extreme environmental issues, such as floods, to being vulnerable to a cyber attack and most recently, an infectious disease outbreak.
These crisis events come in all shapes and sizes and will have varying degrees of impact on businesses and their workforces. In some cases, the effect of a crisis will be localised, while in others it will affect an entire organisation. In cases where the crisis only affects certain parts of an organisation, it can be difficult to identify and communicate with only those impacted.
When sending important messages to staff or customers, communicating quickly and clearly is key in keeping your employees calm, organised, and safe. However, it can be difficult to cut through the chatter of messages, emails, and phone calls when a disaster is unfolding. And when employees are focused on other things, the sound of notifications can easily become background noise, causing messages to be ignored.
Being able to protect your company’s reputation and integrity is key, regardless of the type of emergency. It’s not a question of if a crisis will occur, but a matter of when.
Tracking down and reaching all employees/customers
The speed of delivering an urgent message
Ensuring your entire audience receives and reads the message
Communicating when your messaging system experiences downtime
When timing is of the essence, Peoplesafe Alert is a secure, cost-effective service that ensures your urgent messages reach your staff and customers. Removing this administrative burden enables you to take action and protect those who need it, when it matters most.
Speed – Global reach with the ability to send 2000 secure messages per second
Effective & targeted – Override 'silent' and 'do not disturb' modes and send secure messages to specific groups within a geofenced location
Dedicated & resilient – Messages are sent with a specific crisis message sound that cuts through the noise of other alerts. Notifications will continue to be sent until they are acknowledged by the respondent
Audit Evidence - Reports are available in real-time and for historic use, aiding business continuity planning
Secure – Sits within an independent and secure “air-gapped” environment separate from your own IT structure, where it won’t be compromised by cyberattacks or network outages
Easy to use - The portal is simple and easy to use. Message groups can be predefined, reducing the steps necessary when a crisis occurs
Simple to deploy - Integration with Active Directory reduces management overheads
Trusted - The message is sent from a trusted source and the message cannot be amended or forwarded, so recipients know the information is correct
