Find out about how we have helped protect employees
Our specialist Alarm Controllers are trained to deal with every kind of scenario calmly, quickly, and professionally.
They handle personal safety alarms on a daily basis, successfully resolving incidents of violence, verbal abuse, intimidation and many more scenarios.
Here are just a few of the alarms we've recently received.
Repair Worker ThreatenedA repair worker encountered two aggressive men upon arriving at a job. Fearing for their safety, they raised an SOS alarm. The Alarm Controller promptly contacted local police using a URN for a swift response and relayed crucial details about the situation. They also communicated with the worker and their management, providing updates. Police arrived within 10 minutes to handle the threat, ensuring the worker's safety.
Social Worker AbuseDuring a routine visit, a social worker faced verbal abuse from a neighbour. Feeling unsafe despite trying to de-escalate the situation, they discreetly alerted the Alarm Receiving Centre (ARC) for assistance. The ARC contacted the worker, gathered details, and informed the police. Police arrived on scene within 10 minutes, diffused the situation, and dealt with the aggressor.
Driver Heart AttackAfter getting pains in his chest, neck, and jaw a food delivery driver pressed the SOS button on his device. Within minutes the Alarm Controller had spoken to his escalation contacts and the assistant manager was at his side to make sure he was OK. Within an hour of raising the alarm the driver had two stents fitted and was recovering in a hospital ward.
“It’s simple and easy to use, plus it gives staff the feeling of security. If a system is difficult then staff just won’t use it. Just by having it on their person makes them feel more confident.”
The response from the aftersales team, whether it be Customer Support or the Technical Team has always been very polite, efficient and timely."
Karl Reid, Health, Safety & Security Manager
Paula Piper was verbally assaulted and followed by an aggressive client during what should have been a typical appointment.
Peoplesafe kept her safe.
