The risk information in your policy is one of the most important aspects of the document.
Risk information should be included in your policy and should also be added to your user's profiles on Nexus.
We recommend checking that your risk assessments are up to date for your staff prior to onboarding. Using Peoplesafe does not remove the risks of lone working, but we will be able to provide emergency assistance quickly and discreetly whilst recording the incident.
Employees, Escalation Contacts and especially Team Managers should have a clear understanding of what the worst case scenarios could be. This, alongside outlining key responsibilities and duty of care, will get their buy-in to promote the use of personal safety technology. Customers who do this well always have the best usage scores, which means they are in the best position for any H&S audits.
We also ask that risks are added to personal profiles for device/app users to provide essential context when an alarm is raised. There are several key risks available to add to profiles on Nexus; please add all that apply to the job role. These risks give valuable insight to Alarm Controllers when an alarm is raised, so, although we don't require them, we do highly recommend you add them.
HSE guidance on Risks
Risk Assessment Guidelines
Expert Risk Assessment Help
