What are others doing?

How homecare workers are staying safe

We signed up with OK Alone six years ago to support our staff who work alone shifts. We wanted a simple setup, well-priced, and easy to use check-in system to ensure our frontline's staff's safety. OK Alone has not disappointed! From enrolment to our current dealings, it has been a pleasure to partner with OK Alone. I have recommended their services to several other organizations, and I highly recommend them to you. Thank you OK Alone for supporting our work!

Claire Kalfon, Dixon Transition Society

Serving the community since 1973, Dixon Transition Society helps to reduce the impact of domestic violence by providing a safe haven for women and children. Transitional housing programs, counselling and outreach services form a continuum of care to help women and children live a life free from violence.

Immediate Support

Staff look after and care for clients on-site in Dixon House, Wenda’s Place or Third Stage housing. Working face to face with clients, staff are facilitators, educators, advocates, and consultants.

Staff expose themselves to unpredictable situations to provide an environment of safety, confidentiality and dignity to empower women and children escaping domestic abuse.

Emotional Support

Staff work on their own, face to face, with members of the public for long periods of time. This can often be in emotionally charged situations as the counselling services that are offered to clients help them facilitate an understanding of their emotional and psychological responses to trauma as a result of abuse or violence.

Housing Support

Outreach staff work closely with the women to support them in their search for safe and affordable housing, and help them access services and resources within and outside of Dixon that allow them to live freely, happily and independently.

Staff run workshops for clients including topics such as financial literacy, resume building, self-defense, cyber security, income tax assistance, and more.

Staff at Dixon Transition Society use the Ok Alone app to stay safe. They can activate a help alert by using the panic button, voice commands or discreet settings by shaking or tapping the back of their handset. This informs a monitor that they need immediate assistance.

PNGI was started in 1992 and provides outreach support to individuals looking for life skill coaching within their homes. The company are committed to kindness and empowering individuals in local communities to live their best life.

One on One

PNGI provide personal coaches to those who would like additional support developing life skills. The coach visits the person's home to give support with daily living skills that have been identified in their vision planning meeting. Visits could be from a few hours a week or a few hours a day.

This is done one on one and is not limited to being within the home; It can include coaching within the community as well.

Excursions

Part of a coach's role is to encourage and empower individuals they work with to get out of their comfort zone by exploring new areas and visiting places.

Coaches work alone in the community with clients with disabilities. If an unexpected injury or health complication were to occur to a staff member, it is unlikely that their client could help them or access the necessary services.

Location Monitoring

PNGI uses the Ok Alone system to help them automate their processes and record their check-ins.

The most important aspect of the system is the GPS location data. Having this allows coaches to take their clients further afield and enjoy more diverse experiences.

Staff at PNGI use the Ok Alone app to stay safe. They have the ability to take clients hiking or away for extended periods and still feel safe as they know any missed check-ins will be reported and a precise GPS location provided to their monitors.