Typically, we might think of taxi drivers, parking enforcement officers and maintenance and repair staff as lone workers. However, the definition extends to a wide range of jobs and doesn’t necessarily mean that the worker is physically alone.
If an employee cannot be seen or heard by a colleague, they are a lone worker – whether that be for all, or just part, of their working day. Lone worker is a term that’s as equally applicable to desk workers empowered by technology to work from any location as it is to manual workers ‘out in the field’.